Privacy Policy
Your privacy is important to us. This policy explains how HangoutCodex collects, uses, and protects your personal information.
Introduction
Welcome to HangoutCodex. We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our platform, including our Trading Hub, Ecom Launchpad, Enterprise Services, and Fundraiser platform. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
We collect information you provide directly to us, including name, email address, phone number, payment information, and any other information you choose to provide when using our services.
Usage Data
We automatically collect information about your interaction with our platform, including trading activities, course progress, IP address, browser type, device information, and pages visited.
Trading Data
For our Trading Hub services, we collect trading preferences, signal interactions, and performance metrics to improve our recommendations.
2. How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our services including trading signals, e-commerce courses, enterprise solutions, and fundraising platform.
Personalization
Your data helps us personalize your experience, provide relevant trading signals, recommend suitable courses, and connect you with appropriate mentors or investors.
Communication
We use your contact information to send you service updates, trading alerts, educational content, and respond to your inquiries.
Analytics & Improvement
We analyze usage patterns to improve our AI algorithms, enhance user experience, and develop new features.
3. Data Security
Security Measures
We implement enterprise-grade security measures including encryption, secure network infrastructure, regular security audits, and access controls to protect your data.
Payment Security
All payment information is processed through secure, PCI-compliant payment processors. We do not store complete credit card information on our servers.
Zero Downtime Infrastructure
Our platform is built on a robust infrastructure with 99.9% uptime guarantee, ensuring your data is always accessible and secure.
4. Information Sharing
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, and delivering services.
Mentors & Investors
If you use our mentorship or fundraising services, we may share relevant information with mentors or investors with your explicit consent.
Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Your Rights & Choices
Access & Update
You can access and update your personal information through your account settings at any time.
Data Deletion
You have the right to request deletion of your personal data, subject to legal and contractual obligations.
Marketing Communications
You can opt-out of marketing emails by clicking the unsubscribe link in any email or adjusting your notification preferences.
Cookie Preferences
You can control cookie settings through your browser preferences, though some features may not function properly without cookies.
6. Data Retention
Retention Period
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Trading Records
Trading signals and performance data may be retained for analytical purposes and regulatory compliance.
Account Deletion
Upon account deletion, we will remove or anonymize your personal information within 90 days, except where retention is required by law.
7. Third-Party Services
External Links
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices.
AI & Analytics
We use tools and analytics services to improve our platform. These services may collect and process data according to their own privacy policies.
Payment Processors
Payment processing is handled by third-party providers who maintain their own privacy policies and security measures.
8. Contact Us
Privacy Inquiries
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@hangoutcodex.com
Data Protection Officer
For data protection concerns, you can reach our Data Protection Officer at dpo@hangoutcodex.com
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Have questions about our privacy practices?
Contact Us